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Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you....
...James
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This the best price and delivery cost I could find for the product. The website was easy to use and the communication was excellent. It was delivered really quickly on the day confirmed by email....
...Sandra Martin
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Order delivered on time with no problems.
Price very keen too....
...James Spy
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All products arrived on time - Good service ...
...John Hawson - City of London School
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The Customer service agents at My Tub were very friendly and helpful. I was glad to received prompt responses to my questions and requests. Thank you for your help!...
...Marine Construction Management
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thanks very much. As usual very helpful and excellent service
cheers
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...jeremy
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Thanks very much for all your help in delivering me my shower part. Ive had it installed today by the plumber and its working perfect thanks so much from mark and orla in Offaly Ireland ...
...mark o brien
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Thank you very much for the excellent communication and delivery to target. Will certainley be coming back - Thank you again
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...James Adams
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Although the item took a long time to be delivered I was kept constantly updated about what was happening and my messages were immediately responded to. As I didnt urgently need the item this communication was greatly appreciated....
...Vigo Software Ltd
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Hi,
Items were delivered in good time, however one point I would like to make is that the 3m length of chrome plated copper tube was in fact 2x 1.5m lengths.
For me, this is fine as the tube is intended to be cut into 3 pieces for supplying a chrome towel rail and supply into a shower, however for someone else this could have affected their installation.
Can you identify this some how withinthe detail on your website or even sell it in 1.5m lengths instead of 1x 3m length
Otherwise, everything was as expected.
Thanks,...
...Mr Peter Suttle
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