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First time I have used mytub and not a good start.
Was informed Item would be delivered on 2nd Nov, item not received on 2nd or 3rd and after a phone call by me was delivered on the 4th
Regards
Stuart malone
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Dear Mr Malone
Sorry for the delay, we confirm the delivery with the branch the day or two before it is to be delivered to you. If the branch say it is to be delivered we have no knowledge of that action not taking place, till you inform us.
Sorry for any inconvenience, I can assure you whilst errors are impossible to eradicate 99% of deliveries take place without a hitch.
Regards
MyTub
...
...Stuart Malone
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small problem over the product description but was sorted out quickly
good service ...
...mark whittam - climate control support limited
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PCB part safely received and fitted by plumber. Pump restored to good working order thank you....
...Peter Moore
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Excellent service, will use you again
Thank you
Delme Laugharne...
...Mr J D Laugharne
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Great service, before, during and after sale....
...Preston Trevor Farrington
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Great product, delivered when said and great communication, thank you....
...Karl Webb
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Hi let me say that My Tub and a first class service. My fire part which I ordered was no longer available. My Tub e-mail as they had found a replacement part. I phoned the customer service to have the replacement part this part was actually cheaper than the original one. I got the part the next day plus a refund of the difference in price Thanks again My Tub...
...Ian Bramhall
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Great service, good communication and the item turn up on time and in good condition ...
...Neil Chambers - Chambers Building
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Thanks for all.
Good service and answer To customer.
Thanks.
...
...juan pablo escalante - SEM
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I have just made my first successful purchase thanks to the patience of Deborah and Sophie. Have read the previous comments and could not agree more, fantastic place to get really hard to get bits, and once you get used to it, it's better than going shopping in town....
...rizwana moghu
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more reviews... |
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