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1st class - will use again... ...paul thomas - globe plumbing
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Rachel was excellent in proactively tracking down the part we required before any other company could get it to us. She was a pleasure to deal with and demonstrated excellent customer service, a skill that is unfortunately so hard to find these days. Thanks Rachel.... ...Beth Alcorn
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Dear All at my Tub
A thank you for sorting out the problem we had in getting a non return valve. It hi lighted a problem with your web site but was impressed at the length you went to in order to sort the problem, keeping me informed at all times. Regards A Satisfied customer.... ...Mr S Bell
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Excellent service. Was updated by e-mail regularly re delivery. When I contacted My Tub by phone the customer advisor was very helpful.
... ...john smye
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Delivery date changed a few times at short notice, but always kept informed. ... ...Robert larkin
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delivered as promised, wednesday am. very pleased with purchase. would recommend to other prospective buyers.... ...christopher burns
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sophie your sales advisor could not have been more helpful and is a credit to your company. many thanks.
... ...moira
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Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you... ...Neil
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The service was very good 4star thanks. ... ...Darlington - BESC
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Very, very impressive service for an on-line retailer !...the office kept me informed at all stages of my order and delivery both by e-mail and from the office even spoke to a "real" person who was very helpful !
Would definitely use this company again without any hesitation.... ...Ian Lewis
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