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Part arrived 4 p.m. on 28.11.11 - fitted and working.
Will use you again if anything else breaks....
...Ian Rae
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way....
...Barry Elder
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Excellent and helpful service. ...
...Christopher Chorley
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Expensive delivery for speed
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...Mark Taylor
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Very good prices and service, let down by a long delivery time. My order was placed just before Christmas so didnt expect delivery before early January. However I was disappointed to have to wait over 4 weeks from order to receive the goods. Apart from this the service is excellent, and I was kept informed - although this was often of ever lengthening expected delivery dates! A tracking service once goods are on the way would be a helpful addition. I would use this supplier again, as long as a short lead time is not essential....
...Graham Morris
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All good. Arrived on time & in good condition. Wolseley need to update their product database....
...Steve Faley - Ondemand Plumbing
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Unbeatable service A...
...Neal Hughes
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Kept me informed all the time of progress of order good coms...
...Reg Batcheler
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Dear MyTub
Many thanks for your help. I did contact the manufacturer and I spent a great deal of time on the internet finding possible suppliers.
It appears that the part is definitely unavailable and I am now having to replace the cooker, even although it is still in "reasonable" condition.
I would like to say that your service has been way beyond what I had expected and that you have gone out of your way to be extremely helpful.
It will not be forgotton.
Many thanks.
John H...
...John H
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Excellent service
Great product, good value
Excellent communication and fast delivery
Thankyou...
...Paul Sercombe
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