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All ok. Delivery very slow though.... ...Gary Quest
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Product received and fulfilled all expectations.
Excellent help and service all round.... ...Ronald Elliott
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Arrived on time and as ordered
Good Value... ...David Sewell
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Item received promptly thank you.... ...Rachel Goodacre
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Very helpful, would not hesitate to use this company again.
Thank you. ... ...Andrew Thorpe
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There was a delay in delivery of our order but we were regularly updated and the new delivery was on time and efficient.... ...Linda Howels
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Hi Very happy with the service I had from my tub and also very happy with price. As I have an old boiler I will certainly be keeping this website. Would recommend to anyone looking to order from my tub first class service. Thank you ... ...Margaret kerr
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Christine
Thanks for letting me know - our repair guy said Stoves had hinge kits left and I got excited when your website said you had!
Regards David
... ...David Simister
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All was fine - bit of a nuisance having to go and pick it up from Bristol Parts but very luckily they were not too far from me - and anyway I can understand and approve of the reasoning behind it. ... ...Don Thomson
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.... ...Conor Donnelly
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