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Took some time to get the product but this turned out not to be the fault of My Tub. This item is now out of manufacture but they still managed to find one so well done My Tub. Once it was located and in stock they gave me a delivery date and kept to it.
No complaints on any level of system, product or service.
Walter Anderson... ...walter anderson
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Arrived on the day as promised. Excellent communication, price and all round service. My Tub My No.1 choice. Thanks... ...Andy Blachford
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Good service at a good price. Thanks... ...Frank Weaver
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First class service all round and most appreciated. Many thanks.... ...B.W.RULE
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quality product at a great price... ...david gauld
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Great product! Had a minor issue with delivery as the product was out of stock but te customer service team were in contact very quickly over the websites service. Highly recommend.... ...Magid El-Amin
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Great value,quick delivery and good communication thanks.... ...Mr Ian Pickup
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I found My Tub website easy to use to place my order they kept me informed until my order was delivered very efficient... ...Sylvia Lanchester
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Great service-prompt delivery. Thank you... ...mr r lawrence
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou... ...Clarry Marriott
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