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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we...
...Southlands Farm Cottages
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Thanks for a hassle free order and delivery....
...Mr Alan Roper
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Good price and easy to deal with MyTub, but surprisingly long delivery time....
...Christopher Parnell
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Efficient & excellent service, very impressive. Keep up the good work.
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...Martin Stanmore
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It is a breath of fresh air to find a company as helpful as My Tub, thank you for your help! ...
...Paul Wheeler
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The boiler flue adaptor is exactly what is required to fix the flue problem as soon as the plumber gets round to it....
...James Orrey
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So impressed with the service we received from Mytub. The communication regarding the status of my order from start to finish was superb. Order arrived on the confirmed date. Would not hesitate to order from you again.
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...Patricia Drake
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I was very impressed with the efficient way my enquiry was was dealt with and how quick my order was progressed.
The email communication was excellent, i cant thank the staff enough especially supplying me with the gas boiler part I required as I was let down my three sites who said they could supply the part.
Thanks again Mytub....
...Malcolm Little
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My order was del professionally, It was not a straight forward product but I was
kept up to date with progress which did not take more than a few hours,
I got the impression this is a company that doesnt wait for a complaint before sorting out a problem,
regards
Shane Jenner,
Jenner Construction,...
...Shane Jenner
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Will use again and service was good as well as the communications
thank you very much
HAVE A HAPPY CHRISTMAS
and A GREAT 2012...
...Robert Palmer
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more reviews... |
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