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The replacement part was received on time and has fixed the problem - many thanks!...
...Mr Andrew Rogers
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Everything great with immediate response due to my e-mail asking where it was, probably down to xmas period...
...barry ferguson
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good product and good seller...
...john bennett
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Order was received yesterday and the product is great - now I know that this model is the correct one, I’ll be placing an order for more units.
Thank you...
...Monique Rodriguez
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Thanks for the quick delivery. The Driver was a very friendly chap!
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...Martin Miles
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Good service ...
...mary beeny
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Everything was great. Thank you. Delivery time could have been a bit quicker. Given the Amazon experience we are used to getting things a bit quicker but it was not an issue....
...Thomas Walford
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Mytub provide an excellent service especially for smooth delivery to us in Malaysia. Will use your service again next time. ...
...Fadzli Abdul Halim co HANGTERA ENTERPRISE
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Highly recommended! Very helpful by email when I asked questions about the products. Deliveries were made when promised. Would definitely come back in the future....
...James McIntyre
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