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Excellent service, kept me regularly informed of order status & order delivered on stated day
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...karen brogan
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Fantastic service. Thanks so much....
...Ms Sophia Ioannou
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Goods arrived promptly and in good condition. One item was out of stock at manufacturers but they kept me informed of progress....
...Bob Harley
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Finally received a complete undamaged wc! Thank you all so much for your extra effort and perseverance in making sure the reordered items reached us intact. I appreciate that Mytub were in no way at fault for the extra waiting time and have been impressed with the regular updates provided. It was a bit of a gamble going through an unknown company but I am very pleased with the service received.
Thanks again,
Dave...
...David Andrew Nichols
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Generaly good service but disappointed with delivery promise should have been Friday, then Monday, finally arrived TUESDAY PM
Usually better, Christine is very helpful....
...WENSLEY CONTRACTS LTD
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The services and shopping experience with MyTub from ordering to
delivery were 1st class...
...ian boyd
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good prompt service, thankyou, peter...
...Mistral Yachts Ltd
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti...
...Andrew Thompson
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Great communication and updates to order delivery date, quick delivery. Product got the job done, Excellent service ...
...Brighter Homes Decor
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There were a couple of problems, but the staff were outstanding in seeing the situation resolve, they were really helpful. Thanks ...
...elaine.willett
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