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Ordered pebbles & matrix for gas fireplace on a Sunday evening. Everything arrived on Wednesday early afternoon. Totally transformed my fireplace. Well pleased with service & product. Have another fireplace to sort out will use mytub again. ...
...Lee Wilson
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I have received the item,it is now installed and appears to be working fine. Thank you for a very smooth transaction. Dermot...
...Dermot Wright
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Excellent service- product a bit expensive but good communication, fast delivery and did exactly what was promised. Would use again....
...Bob James
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Prompt delivery, genuine spare, many thanks...
...David Gee
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everything worked fine. only odd thing was I needed to buy a small amount of ptfe tape that I didnt want to get the order to qualify for free delivery!...
...Richard Draper
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Prompt service & delivery, very pleased with product good value/well made....
...Jacqueline Douglas
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Good communication about progress of the order. Tank received on the expected day, thanks....
...Andrew
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Placing the order was simple enough and the item was well priced.
What I found most disappointing though, was the absolutely crap service provided by your designated supplier and the fact it took three attempts to get it delivered, in this case, Plumb Centre, Poole.
As a result and given that you are not supplying direct, its somewhat doubtful that Id use your services again....
...Mr. M. Hedger
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Dear SirMadam, I found your website very clear and easy to use and when I found the part I needed ordering and payment was quick and easy. Update e-mails were useful but my only complaint was that delivery was 1 day late.I did not require the part urgently so it was not a problem.l would recommend mytub to my friends....
...David Secker
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The order took a very long time to be delivered mainly becuase the manufacturer was having trouble obtaining parts for an item is now one of its discontinued range.
There were two hinges and each had a different quaility finish. However as this part is no longer made I think it was furtunate to get it at all.
The regualr updates and feed back from myTub were excellent. The best from any supplier I have had dealings with. Each time I was ready to complain I found another update letting me know there was a delay and the reason. I was very impressed and would use myTub again because of the positive experience I had.
Very very good.
Graham...
...Graham Riley
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