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very good service. kept informed on progress of order and obtained ampm time of delivery from courier when requested. well done....
...david j copeland
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Supplied exactly what I wanted, and although it took a little while to arrive, i was satisfied with the service....
...Peter Young
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the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
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...langley grammar school
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Highly satisfied with whole ordering process, and especially the very prompt delivery well ahead of schedule....
...Robert Elward
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Fantastic Service....
...Mr Sandee Patel
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I have no complaints at all. I was supplied with a part that was proving difficult too source yet I found it easily here. Would not hesitate to use the site again or reccomend it to others....
...John
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Good service and delivery no problem wahtsoever, would definately use My Tub again!!...
...Hitachi Automotive Systems Ltd
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Great service, item arrived when they said it would. Will certainly be using again in the future and would recommend....
...Darryl Clifford
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wondeful service, my solar heating fluid arrived first thing in the morning the very next day. You cannot inprove on that. many thanks...
...alan mcintyre
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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