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Arrived earlier than expected but better than late. In good condition and colour. Very pleased....
...Mrs V Harris
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Really awful delivery. Took well over a month for item to arrive!...
...Watersplash Club LTD
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Delivered on time, good value, I recommend Mytub Ltd...
...mark waits
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I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
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...Robert Culley
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Website - fine
Price - fine
Delivery price - good
Delivery communications - fine
Delivery period - slower than originally expected
Overall service - would use again.
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...Roy Kilborn
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Excellent service. Prompt delivery. Good vlue....
...B J Swindells
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excellent service, thanks for the prompt delivery...
...john kennard
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Very helpful to urgently find and deliver a part....
...Michael Boden
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A speedy delivery and very good service. MyTub kept me updated at all times....
...Sandra Beaumont
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My Tub experienced difficulties in sourcing one item on my order although it was advertised as being stocked on their website. However, I was kept informed at all times of progress in tracking it down and, where estimated times for fulfilment of the order were exceeded, an explanation and revised eta was always forthcoming unprompted. Excellent communications meant that this is a firm I would deal with again without hesitation...
...Jonathan Mosse Renovations
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