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My Tub experienced difficulties in sourcing one item on my order although it was advertised as being stocked on their website. However, I was kept informed at all times of progress in tracking it down and, where estimated times for fulfilment of the order were exceeded, an explanation and revised eta was always forthcoming unprompted. Excellent communications meant that this is a firm I would deal with again without hesitation...
...Jonathan Mosse Renovations
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excellent service. Part fitted and working , happy customer...
...KOOLFORCE
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very efficient, thanks....
...K. Goodier
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Many thanks for the help of the staff who help me with placing my order as i made hard work of it! The handle fits well and arrived on time...
...june packham
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All good. Arrived on time & in good condition. Wolseley need to update their product database....
...Steve Faley - Ondemand Plumbing
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Very helpful to urgently find and deliver a part....
...Michael Boden
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Super experience...
...Ran Hergotch
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Hi Laurie
They are made to order and can take up to 6 weeks my find was a fluke by virtue of the fact that I called Grants to ask a techy question.
They advised it was extremely unusual that they had one in stock so thats when I jumped at it in the hope we could secure it.
So well done you guys for reacting so quickly to my email others would have dragged their feet.
Most of all the mrs thinks I’m a star brownie points for me, which as the ladies in the office will probably confirm have a shelf life of about 12 hours!!!!
Thanks again to you and your colleagues....
...Fred
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Initial queries answered promptly. Order received next day. Thank you....
...John Hoppitt
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all sorted with no problem: helpful additional information from staff
web site worked ok on mobile tablet...
...Mark Owen
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more reviews... |
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