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Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us....
...Peter Morris
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You have a very good web site that is easy to use. Your customer service is very good. You responded promptly to my query and gave me regular updates re my order. You despatched my order promptly. Thank You...
...Mrs JH Phillips
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Excellent customer service...
...samantha hastings
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Excellant service, would definitely use my tub again...
...Karen Tarrant
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Well what can i say, first rate customer service. I ordered the wrong item, they did everything they could to get it sorted for me. Cannot recommend this company enough. 5 stars...
...Seven Dials Club
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Superb as always...
...Matt Fishenden - Albany Reactive Services ltd
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Many thanks for an excellent service as always....
...Gavin Hall
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Thank you for your great service, there was an issue with obtaining the item but you kept me informed. The item was eventually delivered earlier than expected.
Thank you once again....
...john epworth
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Hello
Received order thank you and delighted with service.
Kind regards
Mr and mrs C.Milne...
...Mrs Christine Milne
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Despite the fact that the order was delivered at seven days and I thought it would only take about 2 days, as soon so the staff knew there was a problem they could not have been more polite and helpful to ensure I got my product. Well done and thank you! ...
...Pamela Bullock
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