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I am happy to say that the diaphram washers have arrived at last and they are exactly what we ordered at the start. The wrong washers were sent originally and it took ages for the correct ones to be sent despite the inconvenience of not being able to use the cistern for so long. This has been an unfortunate transaction but probably an exceptional one from Mytubs point of view. Good luck for the future. regards. E S SMITH.... ...Ernest Scott Smith
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All delivered without hitch... ...Mrs Susan Marshall
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perfect thank you ... ...LORNE BAR
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First rate service, no complaints or adverse comments... ...JAMES FLATT
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Excellent service
Great product, good value
Excellent communication and fast delivery
Thankyou... ...Paul Sercombe
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Efficient and friendly service from the customer services team. Made a hard job very easy as my toilet seat was not standard size.
... ...Kath Hall
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I googled this item and saw your website came up saying £25.91 door to door. When I ordered the item I noticed you added VAT. It said free delivery. Now I get an email saying I owe £7.95 Delivery VAT. I believe this is misinterpretation. I have never ordered an item anywhere before where delivery charge does not come up at the time of ordering and then told later I owe for delivery. Unless I can get this item for Free Deliveyr please cancel my order.
Mandy... ...Mandy Wiles
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very good service went out of the way to source parts from across the country.
delivered quickly - I would have no hesitation to use my tub again.... ...Paul Rogers - Mr
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Very good and prompt, using special delivery.... ...Robert Millington
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Sophie and company, you were so good today, thank you for following through on my problems, really impressed with your reliable and caring customer service and your friendly response. thanks.... ...ROBERT
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