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Item received, very impressed with customer service, and will definitely use again.
Many Thanks
Regards
Tristan...
...tristan shelton - Mr
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Excellent service Steve in Sales could not be more helpful....
...Paul Sands
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thanks for a very fast delivery ...
...abarker
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Great service thanks...
...Daran Joshi
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Excellent service for a part that couldnt be sourced anywhere else.
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...Janet Davis
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Well handled purchase and delivered when they said , would buy from them again....
...Stephen Emley
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Excellent service and price...
...Paul Toney
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Fast delivery by DPD. Coals were as described and an exact replacement for the old ones....
...David McCombe - Mr
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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Excellent Service ...
...Mr Gary Scott
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