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I am quite new to mail ordering.Any concerns I had about this method of shopping were put away from the intial phone call and subsequent use of the web site. 10 out of 10 in all areas.Thank you... ...IAN FORRESTER
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fast delivery,basin arrived in good condition,so all pleased here thanks.... ...BRIAN MILNE
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Part was not left as asked and had to rebook the job as it didnt arrive in time!!... ...Oil Heating Specialist
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Prompt delivery.no hassles.cheers.... ...kevin morton
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Very satisfied with the processing of the order and the very competitive price of the goods I purchased. All very efficiently done!... ...Geoff Yeates
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Very good service and speedy delivery and well price,good comunication all round, wil use again in near future
thanks to my tub.... ...claude lehuede
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Very good and efficient service. Thank you. ... ...Werner Stroud
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Considerable delay in delivery due to discontinued status of goods ordered.
Good feedback on order status
Quick response to VAT removal request
Would use service again... ...Ray Le Goubin
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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Comply with my order, fast delivery product once that product was available. No bad surprise. Satisfied.... ...GENGENWIN
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