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Service was excellent with the goods being delivered promptly.The items for my coal effect fire are just what I wanted they are now in place and the fire looks like new.I discovered your website whilst searching for above items and I found it easy to understand and to order goods.I would recommend it to anyone.... ...Richard Baillie
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First class service but very surprised to receive the item in its normal factory box with no packaging to protect it... ...John kingston - J Kingston electrical engineers
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Delivery was not as stated and when I rang to mention the item had not been delivered, I was was simply told I would receive a future email. This isnt good customer service. I rang you and hence Ii would expect a phone call back with email confirmation of when I could expect the item delivered. ... ...Steve May
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Great service, easy ordering process, good support with slight payment hick-up, rapid delivery, good quality product... ...Dr Hans-Georg Wagner
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Excellent service from your team. I will use you again when the need arises
Thanks
Trevor Weavers... ...Trevor Weavers
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Youve been great Christine especially at keeping me informed of the progress of my order and of its delivery date. Unfortunately the local courier or supplier based in Peckham, south London, I think he said on the phone didnt deliver it to us last Friday as youd said would happen but today, Monday. However they too were very good on the communication front, despite the disparity of dates, and the delay didnt hold up our builders. So thank you! Coming from the north-east myself, Im always glad when theres a chance to buy from a company based up there. ... ...Alan Jackson
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A great service and speedy delivery, excellent.... ...Mark Alcock - Milspeed ltd
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Very pleased once again with your service. My order arrived as advised.Many thanks.... ...Mrs B.Wootton
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Thank you for the exceptional service and prompt delivery on the day requested.... ...Suzanne Mills
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Hi everybody
Well i used your on-line chat to correctly identify the part I was looking for & hooked up with Jeannette - who I must say was brilliant. She even e-mailed me a photo of the item I went on to purchase. Brilliant service
many thanks - awaiting delivery now:)... ...Mike Matty
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