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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
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...Ondemand Plumbing
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although a 7 days wait was advised at order time, the item did arrive on the day that was quoted on the order. Item well packaged, and did the job....
...alan leiper
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Dear MyTub
Many thanks for your help. I did contact the manufacturer and I spent a great deal of time on the internet finding possible suppliers.
It appears that the part is definitely unavailable and I am now having to replace the cooker, even although it is still in "reasonable" condition.
I would like to say that your service has been way beyond what I had expected and that you have gone out of your way to be extremely helpful.
It will not be forgotton.
Many thanks.
John H...
...John H
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The kit arrived about a week after I ordered it. It was complete and fault free. I saved about £ 20 compared to competition....
...Environmental Heating Sol ltd
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The entire purchasing process was hassle free and I could monitor progress. Excellent service and good price!...
...Laurance Knight
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First time of ordering and very pleased with the service. Order arrived on time and well packaged.
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...KEVIN TURLEY - LUCOZADE RIBENA SUNTORY
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Delivered very efficiently and arrived in good time. Thank you very much for a very efficiet service....
...Anthony Lowton
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Thank you for your assistance...
...Clifford Birmingham
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Order delivered as quoted and on time very good service.
Questions answered quickly. Good price.
Would have liked to know that delivery was a signed for only delivery before order completion, but someone was in to receive delivery so no problem.
Will use again when needed...
...Jonathan Barnbrook
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The service has been fantastic. One of the products I needed was no longer available but Christine sourced an alternative from the manufacturer very quickly and amended my order. I was kept in touch with what was happening all the time. The order came on the exact date I was given I was out, but the delivery company have been equally good, easy to contact to re-arrange delivery.Everything has been so easy. I have already recommended you to other people.
Many thanks for a great personal service...
...Mrs Ann M Jones
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