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Excellent customer services. Very fast response to e-mails.
I shall use you again and recommend to others....
...Brenda Bell
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Staff very helpful .Searched around and found what I required
Delivery was prompt and items were what I needed.
Price was excellent compared with some other sources--Parts Centre for example whose prices are outrageous...
...Peter Rush
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Excellent service, prompt and very efficient. " The John Lewis of the plumbing industry"....
...Marjorie Walker
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
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...A Randall
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Very good service excellent delivery...
...Alan Fraser Eli lilly
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Dear Sir
the goods have arrived. Thank You.
the only issue i have is that they took a long time to be delivered.
Yours Faithfully
Graham Blackburn...
...Graham Blackburn
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Delivery as expected and good communication.
However, long delivery time of 2 to 3 weeks....
...John Plumbly
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Quick replies to queries, timely delivery. Many thanks - would use your company again. ...
...Sameena Ismail
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I received the replacement sink unit as described and have now fitted it without any issues. Despite a delay in delivering the unit, communication regarding dispatch and delivery was great....
...Michael Jocelyn
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Super company to deal with...
...ASQUITH BUTLER LTD
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