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I was struggling to find a replacement for my toilet pan and then found out they were no longer made by Ideal Standard. I was lucky enough to have the model number and searched for it on my computer. Immediately I found what I wanted on you site. I ordered it on Friday at 4.30pm and it was delivered by 10.15 am on the Monday. Fantastic service, good price and the pan was exactly the one I wanted. All fitted now and working well. Thank you....
...Roberta Pyart
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Product received and I appreciated the regular email updates on when it would be delivered and it was delivered when you said it would. Great service....
...Perrys
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Item received.
Thanks for updates....
...Joanne Keohane
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we dealt with LAURIE who was very helpful, very quick to respond with any queries, seemed a nice man, THANK YOU ...
...g r hawes
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Excellent service. Will use again. They sourced a difficult part to find and delivered it within a few days. 5 stars 🙂...
...Marc McLean - PlumbRite
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Good range of products that are well priced and quickly delivered. Excellent service. Happy customer....
...Stuart Pryde
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way....
...Barry Elder
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Thank you, I have now recieved the complete order, I was relieved that you did a price match after not confirming that your package was not originally complete, even after I specifically asked whether the condenser was included !
Both deliveries came before the delivery date causing my sick wife to get out of bed to let the delivery man dump the parcels just inside the door, she would not have been able to move them if there had been a fire....
...Paul Darnes
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thank-you order has been complete very please with my tub ltd would recomend too anyone once again thank-you...
...Bryan w Bentley
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User friendly website to find exactly what I required.
Great email communications.
Fast delivery.
Perfect.... thank you....
...Kevin Hooley - Unicorn metals ltd
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