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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin... ...Emma Sproat
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Good price, good service & quick delivery - what more do you want!... ...Roy Davies
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Good value for money, good communications but very long delivery times compared with similar companies.... ...Peter Mayer
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Super quick delivery,excellent service. Would definately recommend using this company.... ...michael stubbs
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recieved seat ok now fitted good service... ...r.t.holdstock
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Efficient support team provided prompt response to my enquiry on the product availability. Ordering was very simple with quick email confirmation and several updates on the timing of delivery. The product arrived within 5 days. Excellent service all round.... ...Ray Riley
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Thanks a lot!
Today we received our order.
Regards,
Gunay Yusifova... ...Akbarov Zaur
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my order was late even though i have an email stating it was deliverd on Friday 9th May, when it did arive Wednesday 14th May part of my delivery had bits missing and looked like it was picked up of the workshop floor, so wasnt to impressed!!!... ...Ibis Shepherds Bush
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Very prompt service excellent communications, very pleased.... ...Robin Jukes-Hughes - Mr
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Very fast service,competative price on difficult spares to obtain easily.
Very pleased with all aspects of the Company... ...Alan Levett
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more reviews... |
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