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Hi
Service: Excellent, I was kept informed of delivery dates, and item arrived early on the day specified.
Product: This was a replacement part for a bolier timer. The picture on your site was the same as the original, but the one sent to me was different. I assumed it was a more recent part, and as it was the same size and had same connections, I have fitted and it works fine. So not an issue at all but might be worth mentioning this on the site, and changing the picture.
Desktop website was easy to use....
...Martin Vince
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Order successfuly and helpfully delivered.
Order apparently complete but not yet installed.
The whole process so far efficient and very satisfactory.
Thank you....
...M Purdy
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The Helpline is extremely helpful and affective. Postage is expensive and the delivery time is too long. Nevertheless overall pricing is reasonable. Thank you for your help....
...Mr. Kee - Chak Ip
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Highly satisfied with whole ordering process, and especially the very prompt delivery well ahead of schedule....
...Robert Elward
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Quality goods exactly as described and prompt efficient service....
...J J PENNINGTON
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Hi there
Just one thing - I've ordered an OUTASIGHT shower screen, but your site
didn't give me the opportunity to choose a colour, you could consider
incorporating this. (I would like it in SILVER please, which I included in
the notes box)
Carri
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Hello
Thanks for that Carrianne, we have edited the site for the two products.
Regards
Steve Marshall
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Steve, thank you! My compliments on your excellent (and speedy) customer service.
I work in customer research / feedback myself, and I'll certainly be quoting MyTub in the future as an excellent example of turning customer feedback into action!
Cheers...
...Carrianne Hall
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Excellent service. I placed an order for a toilet seat, having never used you before. Received a phone call within minutes checking I had ordered the right item as there are different sizes available. Having confirmed item was correct it was delivered 2 days later. Very pleased....
...Nigel Spargo
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Good price and delivered within three days as predicted on order. Many thanks indeed. I did really want a couple of the flexi couplings which are listed on the Grundfos literature as an option for this pump. Noone I spoke by phone or online really appeared to understand what I wanted so decided to source elsewhere when I could be more certain of what I would be getting....
...Mike Pearce
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Excellent service and correspondence. Quality products at sensible prices, will definitely use again. Thank you. Tommy...
...Victor handley - H
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Good prices, delivery & order communications.
Difficult website especially when searching for products....
...James Gray
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more reviews... |
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