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Following the receipt of a damaged item, one quick phone call and a replacement was sent and the damaged item collected. Would certainly use this company again. ...
...Peter Clark
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Fast service got what I needed....
...Dharmesh Kesur - Heart of Kent Hospice
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti...
...Andrew Thompson
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Excellent service - order correct and on time.
Thank you...
...Opus Property Services Ltd
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Great service, wrong item was delivered by their supplier, but when i called i was assured it would be sorted out as soon as possible.........the item was collected and replaced with the correct one the same day. Many thanks...
...Sue Rushton
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Great price and received the following day, will use again!...
...Michael Downes - Bower and Child Ltd
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Excellent service . Product arrived on the stated day....
...PETER THOMSON - PETER THOMSON
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all goods as decribed, reasonable price, free delivery. Most useful thanks Joe...
...Joseph Brack
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It took a ridiculous amount of time to receive this item and there seemed to be a very long supply chain....
...Tim Haines
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An easy transaction and first class communication. My Tub had a difficult to find part and delivered with no problems....
...S Ray
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