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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way....
...Barry Elder
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Very quick delivery, no problems. Taps not fitted yet - tomorrow.
Any probs. I'll let you know....
...John Everett
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Great service & communication, the item was delivered Saturday as arranged. Only slight criticism was that it would have been nice to have known you were having a two week shutdown over Xmas when I made the order, there was no mention of it on the order page. Otherwise very happy.
Many thanks
Chris...
...Chris Butt
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Arrived very promptly, when it was installed it worked first time
What more could I ask, Prompt Service and a quality component...
...Charles W Marshall
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Great service & package arrived earlier than I thought. Only trouble is Dishwasher complettely broke down whilst waiting on the part, so had to buy another. Will you take the spray arm back into your stock as packet not even opened. Please let me know, as I will send it back if I can have a refund.
Thank you
Paul Shering ...
...PAUL SHERING
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Amazing speed of delivery, shame all companys cant do the same. Well done!! Thank you...
...Steve Russell
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Replacement part delivered in a few days fitted no problems...
...David Gadd
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All delivered in good condition....
...Citibase PLC
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First time i have used my tub,very happy.I was kept informed of order statues,order arrive in good time.Very good service...
...aci worldwide EMEA ltd
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A very helpful company, who were supportive and reliable. Good service!...
...Electrician
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more reviews... |
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