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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
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Very quick delivery and well packaged. Thank you...
...Murray Sinclair
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Great service at reasonable price. ...
...Colin Mendelowitz - CJMPM Limited
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I will certainly be using Mytub again, delivery could have maybe been a little quicker. Kept well informed on order progress....
...Robert Mackay
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Good website and very good prices and quick delivery...
...MJElliott Plumbing
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Very good service. Kept me informed and showed high standards of customer care. I would recommend with no hesitation...
...maysan alnufoury
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Would highly recommend this company. Ordered a replacement pedestal for my sink which arrived in just a few days. Helpful staff...
...Karen Cohen
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Hi,
it was the correct part, and thankyou for the quick and speedy postage. i will definately use you again and reccommend to my friends--but not too soon i hope!!!!!
thanks again.
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...lisa godden
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The item was delivered before the deadline date in good condition . Delivery option was the best I found for the single item. ...
...David Betts - NA
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Excellent service, goods arrived early...
...Ian Ashford
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more reviews... |
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