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Very professional service and fast delivery, although I missed the first one. Item was very securely packed. The price was unbeatable online. Thank you.... ...Dominique Saliceti
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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
... ...Frank Conway
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Im not one of those "Oh it was wondeful darling" types but I have to say that myTub was really impressive.
- Good prices
- Clear delivery dates that you can confirm before ordering
- Super-speedy response to any queries.
So - everything was great: thanks.
... ...John Groves
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Excellent service, ordered Saturday afternoon and the item arrived on Tuesday morning, well packaged and as described. Great communications throughout. Will definitely use mytub again and recommend to others.
Many thanks... ...MarkT
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Great service from you, so thank you... ...James Robinson - Lee Robinson Associates Ltd
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Everything great with immediate response due to my e-mail asking where it was, probably down to xmas period... ...barry ferguson
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Products received on time as projected.... ...DIESEL TECHNICAL CONSULTANC
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A great on-line purchase experience excellent service with excellent communications.... ...Mark Line
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This order turned out to be a long drawn out affair as I was after a discontinued basin. The first one turned up damaged, the second one was the wrong item, the third one was correct. MyTub kept me fully informed of the situation throughout the process and we got there in the end resulting in my customer being very happy.... ...Mike Walton Property Maintenance
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Certainly prices for the Mira spares I required to stop my shower dripping were the best on the web (though not by that much), however what a slow delivery service! Why 10 days for small items? In the end I went elsewhere and had the shower repaired and drip free before the order arrived.... ...MR IAN McK MILLER
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more reviews... |
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