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I only bought a replacement cistern lever for my Tiffany Suite but I was impressed with the level of service I got. Someone from the firm was quickly on the phone to let me know when the delivery would take place (following an abortive attempt to the wrong address by the carrier!) and the lever was exactly as specified....
...Bruce Armstrong
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There were a couple of problems, but the staff were outstanding in seeing the situation resolve, they were really helpful. Thanks ...
...elaine.willett
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Order took a couple of weeks to get, but it arrived on the original estimated delivery date as promised. Considering that these parts are no longer manufactured this was incredible, communication was excellent.
So I have no complaints and would certainly use more often...
...A R Kerry
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pleased with goods .delivered quick would shop again with my tub...
...helen
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Good service, very good prices. Quick and easy process. local delivery co a little evasive and haphazzard but will definately use My Tub again...
...James A Cooper
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V-good Service parts as described exelent delivery next day at no extra cost
Regards Martin elliott...
...elliott electrical services
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I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
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...Robert Culley
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thanks so much! part arrived today, thanks for sticking with me and searching high and low for this! many thanks again love jim x ...
...James Randell
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Hi there , Sorry for the delay, goods turned up on time,hav nt fitted them yet! Your service was top drawer . Thank you so much . VM...
...Vincent Manahan
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Sorry about the misunderstanding over the order which you quickly rectified.
Thank you for a friendly and efficient service....
...John R Thomas
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