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Order received now. All good, but cant believe how long it took to arrive. Customer service was excellent though.... ...Colin Crow
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Service was great but collection was not made by My Tub resulting in our delivery not being next day but the day after which affected progress on site, main problem it took my call to ascertain that delivery would be delayed, no-one called me ........... ...Andy Earl - Rg Group
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good communication on time delivery... ...Malcolm Browne
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Although, the unit was unavailable at the time, and the delay was a number of weeks, once informed of the scheduled date, the date was stuck to, and I dealt with well informed staff, and keen to "find out" rather than "fob off" attitude, and they were happy to help. Arrived in decent packaging and kept informed over automated e mails as well as brain behind email when requested for information. Good to deal with.... ...Phillip James
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Toilet seats were poor quality. Dont think they were genuine roca toilet seats as advertised.
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Hello
I have spoken with the delivering branch and these are indeed genuine Roca products.
You are very welcome to return them for a full refund.
I will be calling Roca today to give them your feedback and ask their comments.
Regards
MyTub
... ...Mick Malone
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Excellent prompt service & delivery of my shower rail kit... ...Inhabit Property limited
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its all OK.
Thank You... ...Olaf Cornehlsen
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Thanks for very good service and helpful team at mytub will continue to use mytub when i need to and will pass on your good name to family and friends kind regards paul.
... ...paul
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Very pleased with the product, service and delivery. My order was completed and delivered as stated. Ordering from the web site was easy and when I emailed for further information I received quick and accurate reply.... ...Sheila Carss
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Fast delivery and item exactly as described - excellent service!... ...russdell thoms
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more reviews... |
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