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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou... ...Robin
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corrrect part arrived on time, thx... ...H W Gravell
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Faulty item sent out first time but the speed with which a replacement was sent was staggering. I missed delivery of it the first time because it came so fast. Excellent service from a company that obviously values its customers. Well done.... ...Graham Wright
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The goods arrived on time but just took to long to arrive. It took a week for delivery.... ...Paul Casey - Central Heat Pumps Ltd
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Excellent service, speedy delivery very pleased with the product.... ...Mavis Wood
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cant fault service,remarkably good... ...Graham Wild
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Very courteous customer service, excellent communication on delivery expectation, and a great price! What more can be said... ...Brian Madden
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Excellent service, part received within just a few days. Would definitely use again.... ...Caroline Rose Northamptonshire Police
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excellent service, kept me well informed throughout. Product exactly what I required for the job. Would use My Tub again. Thanks You.
... ...Martin Fagan
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Great service,very good comms & good price.
Will use again with confidence.... ...Mike Lowe Heating Services
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more reviews... |
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