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Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there ...
...Miranda Thomas
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After sales was excellent with updated delivery information. Once delivery date confirmed this was met. Competitve price with service. Thanks...
...Craig Watson
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Excellent service ensured that I received my urgently required order the following day rather than after the Bank Holiday. Very satisfied....
...Reginald Harlow
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Excellent service, great communication, would definitely use your company again...
...michael cooney
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very fast service, thanks alot...
...Steve Misiak
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Great service and pricing. NO.1 supplier for me....
...Martin Paul Augood
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Despite several delays from the manufacturer i was kept informed of progress and received the goods on the day stated. The item ordered was good value for money and i would certainly use mytub again. ...
...John Cheetham
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Great price and very good service, arrived exactly when advised.
Will use this site and service again....
...Philip Creighton
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I had to chase up my delivery but the service I received after contacting MyTub was fine. Goods then were received within 3 days. Would I use this company again Yes...
...Graham Abbott
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Payment options - like a lot of people I use a debit card for payment. Debit card isnt one of the options, you have to use the "credit card" option and presume that also covers debit cards.
Make it clear and incorporate "debit card" as an option please.
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Hello
Very good point and the site has now been edited to refect this, thank you.
Regards
MyTub
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...Michael Willis
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