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Special thanks to Christine for sorting out our problem with a broken handle on a Grohe shower mixer valve. She provided an excellent service chasing up the manufacturers and keeping us informed of what was happening. I was able to pick up the part and fit it successfully. Many thanks....
...Paul Barnes
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti...
...Andrew Thompson
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Thank you, for your super fast and great service. ...
...Inayat Khan
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order recieved very pleased...
...mr j a j mann
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1st class service thanks...
...chris martin
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Correct parts supplied, very competitive price. Excellent communication, I was informed by email at each step of the delivery process. ...
...Eric Boreham
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All good. Arrived when promised and was the best price we could find.
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...chris daw
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My order was dealt with efficiently. There was a wait for the item, which was made clear when ordering, but we were kept up to date about the expected delivery date which in actual fact was sooner then expected. Would definitely use again....
...JOHN MILLS
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We had quite a complex order, and both Karen and Deborah could not have been more helpful, even after we made changes at the last minute. ...
...MARK GILBERT
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Goods ordered in the evening, response the following morning with estimated delivery, goods arrived as specified, excellent price and delivery what more can a customer ask for....
...Carol Searle
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