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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent...
...Andrew Henderson
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Order came on time, just what I wanted, and got me out of a mess. So thanks....
...Philip Dady
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Great price, quality product, prompt delivery, what more could a buyer want Excellent service all round from MyTub a well deserved pat on the back to all concerned....
...Terry Ryman
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thanks arrived on time exactly as described... good service all round...
...Robert Edwards
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I received the replacement sink unit as described and have now fitted it without any issues. Despite a delay in delivering the unit, communication regarding dispatch and delivery was great....
...Michael Jocelyn
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Special order part received as promised. Well done will use you again.
L j newman plumbing and heating...
...L J Newman
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The right advice the right product delivered on time....
...Mr Thomas W Kay
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Excellent service, my product was discontinued and the team went out of their way to source a replacement, keeping me informed by telephone and email.
Thanks, will definitely use you again in the future....
...Louise McCalla
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thank you for sending my order in super fine time, and for keeping me up to date with my order it fits perfectly in my fire very pleased. thank you terry plymouth....
...terry johnston
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My complete order arrived on the day specified. Thank you too for keeping me updated on the progress of that order. Much appreciated. ...
...Peter Button
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more reviews... |
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