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Excellent customer service... ...samantha hastings
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hi my bath arrived on the 25 as emailed very pleased thank you your service was very good ... ...mr t j weeks
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Very helpful staff, order arrived on the confirmation date... ...Gardner BTC LTD
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Fast effective service - got what I wanted - job done!!... ...Dharmesh Kesur - Heart of Kent Hospice
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perfect thank you ... ...LORNE BAR
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I was really concerned when your email gave the delivery date of by 31111. As the part was needed immediately I rang your customer services department on 211011 and this was looked into. I was pleasantly surprised to be told that the part was on its way and would be with methat day which it was. Now fitted and working perfectly. Was pleased with service but would be better if the email gave the correct delivery date to avoid my panic. Thanks. ... ...Mrs Claire Harrison
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I could ask for no more !
Thank you... ...MIKE DEVAS
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good service, quick to reply to messages, only suggestion is that the boxes are clearly labelled for the attention of a person and not a company and therefore not getting misplaced
but other wise a good service will use again
... ...HomeServe
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Excellent service. One fragile item arrived damaged, it was replaced next day. I will certainly recommend you.... ...E M Holland
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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig... ....
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