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Amazing speed of delivery, shame all companys cant do the same. Well done!! Thank you... ...Steve Russell
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Great service..!! Thank you.... ...Nigel Brown
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin... ...Emma Sproat
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Excellent service, very quick delivery and very competitive prices. Recommended.... ...James Poole
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Fantastic price great service and product great 1st class service all round will be using again... ...Steven saxon
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Excellent, helpful service every time....... ...Design and Technology Services Ltd
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Excellent service, great communication, would definitely use your company again... ...michael cooney
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Thanks very much for the fast delivery of the wc pan for our sailing club. Excellent like for like replacement and great price.... ...Stephen Hinton-Smith
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Unfortunately, despite adding a note for the item to be left with a neighbour at the time of my order, and having received conformation of my note from MyTub, the item was still taken back to the depot from whence it came. To rub salt into the wound, Deborah, from MyTub, called me on the morning of delivery to ask what should be done with the item if no one was available to receive it. I wasnt able to take the call at the time and by the time I did return her call, the delivery had already been returned!
... ...Aquarius Plumbing Services
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Very many thanks to Jeanette in Sales for all the extra trouble she went to checking product suitability for me. Excellent customer service, much appreciated.... ... Paul
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