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Excellent communication all the way. I tried to order a shower that turns out wasnt in gold. Before sending the chrome version, the team noticed that other parts on the order were in gold so contacted me to check before the order went ahead. Kept me well informed throughout the refund process even though it ended up being a non sale for them. Cheers... ...Holly
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Product matched expectation. Delivery was inconveniently delayed but service was exceptional.
I was kept well informed and knew mytub were proactively working to sort things out.
I would definitely recommend and use mytub again.... ...Lawrence
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Very efficient service. You telephoned with an approximate time the order would be delivered and I received it well before that time. I will certainly use you again if the need arises... ...SUSAN HOWARD
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Very impressed with delivery time updates via email.packaging excellent.fantastic service.will order again.... ...p richardson
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Nice friendly service, with regular updates.
Regards,
Mark ... ...MARKABRAHAM
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Competitive price and very prompt delivery.
Very pleased with the whole deal... ...Roy Broomfield
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Excellent customer relations. Kept up to date with regular e.mails re delivery which was appreciated.
The first delivery date offered, was, in my view far too long especially as the order was paid for up front.
However, the actual delivery date was quite acceptable.
Kind regards,
Adele Hemmings... ...Adele Hemmings
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GOOD SERVICE,MANAGED TO GET ME A DISCONTINUED PART FOR A 1994 GAS FIRE FRONT,WILL USE AGAIN.
THANK YOU... ...G.GODFREY PLUMBING
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Good price and easy to deal with MyTub, but surprisingly long delivery time.... ...Christopher Parnell
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Thank you the items the orderd was on back order but i was informed at all times and the order was delivered as stated thank you... ...Keith Midgley Fasset
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