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I was without a working fridge for about a week while waiting for a part ordered from another supplier. Eventually found out that the part was out of stock. Found you guys on the web ordered the part with next day delivery and thank goodness we have cool beers and cold milk. I would like to say thank you to Jeanette who took my call, she was very helpful.
Thank You
JohnM...
...John Mason
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Made an extra effort to find an item that was no longer available from the manufacturer and provided me with a resonable idea as to the time of delivery. An all round excellent service. ...
...Neil jaques
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Fast, easy ordering and delivery.
AM or PM delivery information is the only thing i could have asked for as an improvement. ...
...Paul
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its all OK.
Thank You...
...Olaf Cornehlsen
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This was a first class service, I was updated as to when to expect delivery, and it happened as promised. The cistern was a direct replacement and I was put right by yourselves as I nearly ordered a side entry instead of a bottom entry, so thanks for that. The only drawback was that the inlet, outlet and overflow are all in the correct position but the two screw holes that hold the cistern to the wall have been moved about 38", so a straight forward exchange took longer than it should have. Not your fault its Twyfords. ...
...Kevin D Fuller
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Hi,
Christine in your sales department was very helpful and helped me track down some parts for a boiler i was struggling to find elsewhere. She sourced the parts you did not have on your website which was very helpful indeed.
I have never used you before and would be happy to again. My only complaint is that on your website you have a big selection of parts which is great but for someone like me who is not that sure of what they are buying from a description as a DIYer its very important to have pictures to reassure that what you are looking at is what you want. I found one of the parts i wanted on your website but quickly looked else where because there was no picture. It was because i got the part numbers i needed and with Christines help i then was confident to buy the parts....
...Sam Plumbe
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Arrived as ordered very satisfied,also good customer helpline,happy to recommend. ...
...john evanson
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100% satisfied. Would definately recommend you to anyone else and would return to you again for further equipment if required....
...Kevin Culling
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First class service! Fast and efficient!...
...Ruaridh Macleod
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Order arrived at 1.05, many thanks for your help....
...Michael Jones
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more reviews... |
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