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We have absolutely no complaints whatsoever concerning our dealings with mytub. The item we ordered was obsolete but mytub were very quick to suggest alternatives. We phoned them to order one of them which was cheaper than the one we had ordered and paid for. The balance of our payment was refunded immediately. The item, a towel rail, arrived the next day. From start to finish, we were kept fully informed of the progress of our order. The person we spoke to on the phone was polite and efficient. We can thoroughly recommend this company. You will not be disappointed. ...
...Susan Langley
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Hi
Service: Excellent, I was kept informed of delivery dates, and item arrived early on the day specified.
Product: This was a replacement part for a bolier timer. The picture on your site was the same as the original, but the one sent to me was different. I assumed it was a more recent part, and as it was the same size and had same connections, I have fitted and it works fine. So not an issue at all but might be worth mentioning this on the site, and changing the picture.
Desktop website was easy to use....
...Martin Vince
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Good communication. Managed to arrange to collect part as I was local. Very professional and good customer service, plus part was nt expensive. ...
...Stephen Gomersall
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Received my order and I am highly satisfied with the service.
Many thanks...
...Mrs Sandra Thomson
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My Tub immediately resolved my problem and supplied the correct item very promptly....
...Steve Rendi
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Despite ordering a part immediately prior to a Bank holiday weekend not usually a good idea it arrived in double quick time and I was kept informed by E mail at each stage of the process. Couldnt ask for more. Well done...
...Paul Nash
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Thanks for the excellent service, also the staff were most helpful in helping me choose the best product...
...Matt Quinn
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First class professional service with regular updates and prompt delivery. Well done to My Tub....
...Leonard Boesinger
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Super efficient from start to finish, arrived before expected date, top service...
...Steven Dorans - Total Property Care
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Order received now. All good, but cant believe how long it took to arrive. Customer service was excellent though....
...Colin Crow
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more reviews... |
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