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I placed my order for a basin and brackets on Thursday, 30 Nov 2011. Correspondence from Christine kept me informed of the estimated delivery date and on Friday 02 Dec 2011 Christine gave me the confirmed delivery date of Monday 05 Dec 2011.
The basin and brackets were not delivered on the confirmed delivery date of Monday, 05 Dec 2011. When I emailed to let My Tub know, Jeannette responded promptly and professionally. The basin was damaged and another one put on order to be delivered to me on Wednesday 07 Dec 2011.
This was delivered this afternoon which completes my order and I am satisfied with how everything was handled.
If I need any other bathroom or kitchen supplies in the future, I would not hesitate to purchase them from My Tub again.
Thank you.
Debbie Warner...
...Debbie Warner
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Excellent service. Fair price and p&p...
...SIMON ZAMMIT - A.G.P. SYSTEMS LTD
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We have absolutely no complaints whatsoever concerning our dealings with mytub. The item we ordered was obsolete but mytub were very quick to suggest alternatives. We phoned them to order one of them which was cheaper than the one we had ordered and paid for. The balance of our payment was refunded immediately. The item, a towel rail, arrived the next day. From start to finish, we were kept fully informed of the progress of our order. The person we spoke to on the phone was polite and efficient. We can thoroughly recommend this company. You will not be disappointed. ...
...Susan Langley
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It was my first time, buying an item from MyTub. I was very pleased with the efficiency with which the order was handled and the speed with which the item was delivered....
...Samuel Marsden
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Good service unfortunately the Knob was the wrong size my fault not yours but all in all no complaints...
...Geoff Cox
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Order delivered on time and as described.
Web page is easy to navigate although a tad basic in looks. Does the job though.
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...Colin Campbell
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Brilliant...
...Peter Woods London Limited
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Very pleased with my goods.And the service.And the price i got it for. No problems at all. thanks....
...m b eales
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Dealing with mytub was easy, I spotted the basin on the website, phoned through to check availability and placed the order. The basin arrived 2 days later no problems. Easy thank you mytub!...
...Tristan Bentley
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Parts arrived this morning. Thank you for the excellent service...
...Tony Watts
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more reviews... |
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