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Did try to order part from another supplier waited one week only to be told part not available and had been on back order for 3 months.
Contacted MyTub and they had it on the shelf fitted within 5 days.
Thank you. ...
...Colin Edward Townsend
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Very efficient delivery and notifications of transit. Thanks...
...Nigel Appleby
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Product was as described and communication was good but delivery took nearly 2 weeks from placing order. A little disappointing. ...
...Graham Smith
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Web ordering is quick and simple. Useful followup emails tracking order delivery. Excellent....
...AlixPartners Ltd
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The part that I ordered took longer than expected to get from the original supplier but the guys at myTub kept me up to date with progress as they got updates from the supplier. Gratefully appreciated.
Paul...
...Paul larmour - Paul Larmour
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
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...Ondemand Plumbing
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Product delivered in a few days at a reduced cost from list. Good service....
...David Knight
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Excellent service product arrrived on time and fittted straight away and all ok will use you again if you can supply the part...
...Philip Allen
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It was easy to find the branded product I wanted on your website and delivery was on the day stated. Thank you for an excellent all round service....
...Diane Curtis
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Excellent communication all the way. I tried to order a shower that turns out wasnt in gold. Before sending the chrome version, the team noticed that other parts on the order were in gold so contacted me to check before the order went ahead. Kept me well informed throughout the refund process even though it ended up being a non sale for them. Cheers...
...Holly
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