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Our order was delivered swiftly and efficiently - just as our last order was. An excellent service all round!... ...Mrs Jane Shaw - Mr
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Fantastic communication both via email and direct telephone contact. Products well know brands that are competitively priced. Delivery occurred as arranged. ... ...Colin Haeusler
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the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
... ...langley grammar school
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Excellent service it arrived on the day I was told , 5* ... ...miss sarah lee
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Fabulous customer services, very helpful advice for a domestic customer and layperson, fast dispatch and goods as ordered. Thanks, judy... ...Judith Nicholson
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Thank you for the service that exceeded expectations, especially when your staff contacted me by telephone to advise that the part was obsolete, but then they went the extra mile to search and source the item from another suppliers old stock.
True customer service.
Thanks, I will be back.... ...Philip Shaw
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great service,quick delivery,recommend to anyone... ...andrew lewis
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Thank You. An excellent Service, with constant updates keeping me informed. A speedy delivery. The free delivery over £25.00 is a sale clincher. Highly Recommended. Top of my links from now on. ... ...James Townsend
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Just fitted items and work great - mytub cheapest on web that i could find thanks.... ...Neil Morris
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Payment options - like a lot of people I use a debit card for payment. Debit card isnt one of the options, you have to use the "credit card" option and presume that also covers debit cards.
Make it clear and incorporate "debit card" as an option please.
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Hello
Very good point and the site has now been edited to refect this, thank you.
Regards
MyTub
... ...Michael Willis
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