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The service is slow! When I order something on the internet postage is normaly under 3 days, but your orders take at least 2 weeks.
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Dear Mr Leeming
Regrettably the items you ordered where not stocked and there seems to have been a delay from the manufacture to us.
Sorry for any inconvenience
Regards
MyTub...
...Mr T M J Leeming
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From initially ordering the goods totheir intended delivery address and then to the changed delivery address MYTub handled everything with the upmost professionalism and good humour.
Thank you from a delighted client....
...C Taylor
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fast service , pleasure to deal with...
...paul king
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Deborah , in the office was excellent and very responsive to the delivery failure. You were let down by your supplier , however it would not put me off using you again . Good Customer service overall. thanks...
...Pike Martin
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Excellent customer service, good prices and fairly quick. However out of the three towel rails I ordered one was scratched and another leaked. Exchanging was not a problem but obviously we had to pay a plumber to come out again.
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...Emma Ray
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Very satisfied, order arrived as promised as advertised. I would have no hesitation in using my tub for any future needs....
...Edwin Crouzieres
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Just want to thank My tub for excellent service. I ordered a part that has now been declared obsolete by the manufacturer and My tub managed to track down the item and get it delivered to me asap. I was kept informed of the status of my order at all times and I feel I should give special praise to Christine who went above and beyond to source my item and complete my order. Thank you to all concerned
Kind regards
Andy Jamieson...
...Andrew Jamieson
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thanks. your response was prompt and helpful especially in the face of so many changes to the order and availability.
Vinay. ...
...Vinay Thadani
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After I placed the order I was constantly kept up to date with my order and it was delivered exactly when it was supposed to be, I will definitely be ordering from here again....
...Macdermid Ltd
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Excellent service overall. Spoke to Christine on phone and she was very pleasant and helpful. Also emails on updates to delivery very good...
...David Lindesay
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more reviews... |
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