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It was good experience working with My Tub. Customer service always kept me informed of possible date of availability of material and then was delivered too.
MyTub representative was quick to recommend new model as a replacement for an old one.
All in all, will continue to work with MyTub in future....
...Vivek Joshi - Suprimo Products
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou...
...Clarry Marriott
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Delivery was not as stated and when I rang to mention the item had not been delivered, I was was simply told I would receive a future email. This isnt good customer service. I rang you and hence Ii would expect a phone call back with email confirmation of when I could expect the item delivered. ...
...Steve May
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Excellent service. Slightly delayed but I was kept informed so didnt mind. Thank you ...
...Mark Eliot
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Fantastic service from start to finish. Very helpful staff. Highly recommended. ...
...Mitzi Norrevang
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Excellent service
Quick with a response to a problem
Will definitely recommend to family friends...
...Di Evans
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Great help from the mytub team identifying the right item, pictures would be helpful. Delivered very quickly and a very good price. Many Thanks!...
...Jeremy Hine
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Thanks for the quick delivery. The Driver was a very friendly chap!
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...Martin Miles
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Received with thanks.
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...T.A.Foots Plumbing
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Fast delivery and great price will use again. Thx...
...John Sim
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more reviews... |
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