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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
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...A Randall
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very happy with product that arrived on time...
...Foxhaven Design Ltd
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Could not fault anything. Great product and delivery was the best ever....
...Phil Lawson - Lawson.Phil
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Thankyou for your product which I was very pleased with
Regards
Judith...
...Judith Harkus-Jeffries
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First Class service and very helpful all delivered on time as promised...
...EIC LTD
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Excellent service and communication throughout the process of the order...
...Kirsty Ellis
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Excellent service and del.
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...WINT LEES - Mr
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Fantastic service, great comms. Would thoroughly recommend!! Wont hesitate to use again. Thanks! ...
...Paul Ravnbo-West
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Good service and goods as described....
...Chris Beckett
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Hi
Products very good.
Website great
Service was very slow on this occasion ---you said you had problems
getting the parts...
...Kevin Enfield
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more reviews... |
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