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I was most impressed with the service I received from MyTub. The part for my fire is obsolete but you managed to find it. I phonedand texted on three occasions and the ladies I spoke and received texts from were most helpful.
The only minus is more detail about the delivery service used would be appreciated. ...
...Marion Hazzard
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Best value I could find on Trianco Eurostar baffles.
Very fast delivery.
Fitted today, everything good....
...Donald Macintyre Henry
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Excellent value - no hassle ordering....
...M R Rutter
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Excellent customer service all round and prompt delivery!...
...A Gill
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Item as described, thank you. I needed an item from an obsolete gas fire - tried 3 suppliers before I was able to find one in stock. Staff very helpful on the phone and confirmed stock whilst on the phone. Thank you....
...David Rodgers
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good service kept well informed thanks will use again...
...Mark Gough
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Excellent first class service - received within 2 days 0f ordering - will certainly shop again...
...Alan Lancaster
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This was a really excellent service. Parts were delivered for collection very quickly and the phone support was polite, efficient and helpful. ...
...Peter Branney
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Excellent web site and excellent service, delivered on time will def use again...
...Pauline Williams
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more reviews... |
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