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International order and delivery was extremely efficient with prompt and frequent communication. Thanks for all your assistance especially Christine....
...Scott Pattison
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I had a really tricky part to order, after speaking to many suppliers including the part manufacturer My Tub were the only people to provide any useful help. I not only got the part I needed, I was kept up to date regularly about the order by phone and email. the service couldnt have been better. I will certainly use you again and recommend you to others. Thanks...
...Jo Behari
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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Although the product I ordered online seemed to be quite elusive when posted to me, I was kept fully informed about the delays and revised dates.
From my point of view the delays were not a problem and I would certainly use mytub again in the future....
...Peter Barnes
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Excellent Service...
...Mister capital Holdings Limited
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Fast shipping great service ...
...Chris Morris
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excellent service, happy to recommend to any other buyer...
...H W Gravell
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Excellent service by staff to solve a payment problem. Product delivered fast and on time. Good communication about delivery time. Will definitely use again....
...Terry Lawson
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Product received and I appreciated the regular email updates on when it would be delivered and it was delivered when you said it would. Great service....
...Perrys
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I would recommend this business without reserve, a very good and helpful service which is all one can ask for....
...Charles Young
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