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The order took a very long time to be delivered mainly becuase the manufacturer was having trouble obtaining parts for an item is now one of its discontinued range.
There were two hinges and each had a different quaility finish. However as this part is no longer made I think it was furtunate to get it at all.
The regualr updates and feed back from myTub were excellent. The best from any supplier I have had dealings with. Each time I was ready to complain I found another update letting me know there was a delay and the reason. I was very impressed and would use myTub again because of the positive experience I had.
Very very good.
Graham...
...Graham Riley
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The unit has just arrived.Thank you.
I have to say that apart from the e-mail problem your customer service has been one of the best I have ever had.
Thanks again....
...Martin Lee
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Good value, excellent comms and fast dispatch, would gladly use this supplier again, many thanks, Keith...
...Keith Sutherland
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great customer service and communication. Competitive prices too....
...Charles Nicholls
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Very good. Thank you. Will use again....
...Olga Frame
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Good communications both for estimating delivery time and once order placed. Delivery estimate was 2-3 days from order and the products ordered arrived 2 days after delivery. When I had a query it was answered very quickly. Would happily use MyTub again....
...Paul Callow
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Thank you for keeping me informed of the progress with my order and keeping me updated on the delays to shipping and on the revised delivery date....
...NRG Solutions
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Great company can not fault it in any way great service many many thanks regards from Terry ...
...Terry McNicholas
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Thankyou for a very quick and reasonably priced service.
From a satisfied customer.
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...Leslie Carter
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Product arrived on day stated in order update e-mail. Thanks....
...Graham Russell
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