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Thank you for your tireless and patient work in tracking down a discontinued item which I was pleased to receive from the excellent courier service ...
...Paul John Manley
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Highly recommended! Very helpful by email when I asked questions about the products. Deliveries were made when promised. Would definitely come back in the future....
...James McIntyre
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Happy with product - took a long time to arrive, but ok in the end...
...Graham Dashfield
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Excellent service throughout, no hesitation to recommend to others...
...Stephen Lumb
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Good service Thanks
Arrived as predicted and the job is done...
...Colin Johnson
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti...
...Andrew Thompson
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Hi As this was the first time I have used my tub I was not aware of what kind of service I was going to experience ,however I should not have worried as your service and feedback have been first class,although I have a few issues with the product my tub are addressing them and keeping me informed.
Yes I will have no problem dealing with my tub again and would recommend the company to any person that I know
Cheers D.H....
...David Hubbocks
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Good price, prompt delivery - excellent customer service. Ordered online and Internet problem meant I had to start my order again. Second attempt worked no problem. Within minutes I got a phone call from a charming lady who said she had noticed that I appeared to have ordered two firebacks within minutes of each other. Did I really want them both or just one I told her what had happened and she said not to worry she would sort it out and arrange to refund my card.
Great service - thank you.
Barry
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...Barry Perrott
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Excellent, efficient service, with great communication throughout, especially with respect to delivery as this was shipped to an overseas location. Many thanks and has been delivered and received successfully....
...Brian Draper
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Recomended Seller
Excellent Service, Item as described with speedy delivery.
Thanks...
...Colin Bird
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