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very happy with the service - arrived on time as stated by the lady i had spoke to over the phone
will definitely review the site when ordered parts ... ...Gillian Need
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Customer service WAY beyond what anyone could expect. Many thanks.
... ...Brian Smeed
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Excellent service from initial enquiry through to speedy delivery. Thank you.... ...Darren Plowman-Read
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Thank you for keeping in touch throughout the process of ordering this obsolete model, from factory in England, to safe delivery, Wednesday as promised, at warehouse in Paisley. I was very suspicious it would not arrive or their would be vagueness as to the order in the warehouse, which would have meant an irate husband, who had made a 25 minute boat journey and motorway drive, calling me to "deal with it". That scenario did not happen and the young gentleman at the warehouse carried the heavy basin to the car boot without being asked. Thank you for your calls on the morning as promised, your frequent e-mails, and your courtesy . Well done team Mytub, and all you kind young people, your Mums should be proud of you. Regards Patricia Girard ... ...Patricia Girard
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Thank you very much for the excellent communication and delivery to target. Will certainley be coming back - Thank you again
... ...James Adams
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Very good service. Kept me informed and showed high standards of customer care. I would recommend with no hesitation... ...maysan alnufoury
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The items arrived quickly and are all of excellent quality and the website is very easy to use.... ...Susan Stevens
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The price and service were good, though the dealy from placing the order to delivery was rather long (several weeks). In practice it didn't matter in this case, but normally I woudl not have wanted to wait so long.... ...scott windeatt
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In spite of your advice that this delivery required a signature and in spite of my
presence in the house all day on Jan 16th the goods were not delivered.
On the morning of Jan 17th a neighbour brought the thermostats which had been left in their porch in full view and without your delivery man even ringing the doorbell.
We have the items but I do not consider this to have been very good service.... ...Mr.I.M.Hutton
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Great price and great service. Liked being able to email queries etc and get informative responses pretty quickly. Didnt know i could have stuff delivered to my local plumbers- will deffo use this service again in the future.... ...Alastair Redpath
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