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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti...
...Andrew Thompson
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Excellent service overall. Spoke to Christine on phone and she was very pleasant and helpful. Also emails on updates to delivery very good...
...David Lindesay
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Extremely pleased with service, good communication and quick delivery. Thank you!...
...Patricia Peace
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Kept informed of when deliveries would take place and of any delays. Very good service and would use again....
...Maureen Rooney
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service excellent and prompt...
...Bryan Rennie pp J Ewen
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Excellent service....
...Peter Wood
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excellent service...
...Stephen Crossley
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Excellent from original enquiry to delivery. Good email communication and delivery on the day specified. Will definitely use again....
...William Rowley
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GOOD SERVICE,MANAGED TO GET ME A DISCONTINUED PART FOR A 1994 GAS FIRE FRONT,WILL USE AGAIN.
THANK YOU...
...G.GODFREY PLUMBING
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Parts arrived in good order...
...Stephen bollani
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